Korean Skincare & BB Cream: Launch of New Website

Mailing List

We apologies that we may not be able to email everyone on pre-orders or promotions due to large database and limit on email quota. Kindly bookmark us and check back often as our blog is updated on a regular basis.

Alternatively, pls email to bbdiva@live.com.sg with subject title "Mailing List" & we will try our best to inform you of our monthly specials & promotions.

Pls note that your privacy is of the utmost concern to us, we will never sell or distribute your particulars at all cost. Pls enquire directly with us via our email/mobile.

Customers, you are welcomed to post your feedback/comments on our products/services at our Love Notes Shout Box below :)

We hv just added the "Followers" Gadget so that u can be updated easily. Pls add urself :)

Terms & Conditions

All products featured here are on a pre-order basis unless otherwise stated.

All items are via postage only. Prices indicated are all in prices including free local normal postage. To opt for registered mail, please add $2.24 to the total amount.

(We highly recommend registered mail to minimize frustration due to lost/damaged articles and most products also tend to be too bulky to fit into mailbox.)

Email all orders to us using the format below. Minimum purchase amount of $12 per mailing.

Free registered mail for orders above $150 :) Combine items from any brands is accepted. Free reg mail is not applicable for mask sheets orders only.

Order format (copy and paste onto your email)
Name:
Address:
Contact number:
Postage: Normal / Registered (Pls indicate only one)
Payment mode: ATM Transfer / Cash Deposit / Online Transfer (Pls indicate only one)
Bank: DBS / POSB (We only accept payments from these banks, apologies for any inconvenience caused)
Transaction Reference Number: _______
Date of transfer:
Time of Transfer:

Item 1
Brand:
Name:
Qty:
Amount:

Item 2
Brand:
Name:
Qty:
Amount:
(Repeat above till you have finished listing your orders)

Registered Mail Amount: $______ (if applicable)
Grand Total : $____________

Send all orders to bbdiva@live.com.sg

Please note that once an order is placed, no cancellations or amendment is allowed. Pls double check your orders before submission.

Kindly confirm an order only if u will be proceeding wif payment. If u hv confirmed an order and MIA, we are sorry to inform u that we hv a right to refuse ur future orders so that our time can be spent servicing other genuine & sincere customers.

All items are strictly non-refundable / non-exchangeable.

Payments / Refunds
All payments should be made asap upon confirmation of orders.

For orders made on the last day of pre-order, pls transfer payment within 24 hours to avoid delays to the rest of the orders. We appreciate your understanding on this matter.

We reserve the rights to refuse/cancel any orders at our sole discretion.

Refunds will only be made for out of stock items and only when the pre-orders have arrived in Singapore. ( So that we can confirm it really is not available )

BB Diva reserves the right to cancel pre-orders for any particular month if response is below expected target amount. All refunds will be made promptly at the close of pre-orders for any cancellations made by BB Diva.

Shipping time
All pre-orders will be processed and submitted within 2 days of closure of each spree.

It will take approximately 2-3 weeks for the items to reach Singapore from Korea. Pls note that it might take longer if items are OOS or are being restocked.

We appreciate your patience and be assured that you will be updated of the progress of your pre-orders regularly.

Custom Pre Orders
BB Diva will be able to take orders for skincare brands that are not featured here. All custom pre-orders' terms & conditions to follow as above.

Pls note that we need a minimum purchase of $100 for all custom orders. Pls email us for more details :)

Disclaimer

BB Diva will not be liable for any reaction/sensitivity that might occur during the use of the products as each individual skin is different. However, kindly be assured that all our items are genuine and authenticity is guaranteed.

BB Diva will not liable for any damaged / lost goods during shipment from Korea to Singapore.
BBDiva will not be liable for any damaged/lost goods in Singapore via local postage.

However, all our shipments from Korea to Singapore will be provided with a tracking number and all products will be checked in Korea for defects before being shipped out and again in Singapore before we mail them out to you.

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